Your Questions, Answered

♡ Sweet answers to your sweetest questions ♡

“Every custom order is unique, and I know you may have a few questions along the way. Here’s a collection of my most asked questions to make ordering from me easy, clear, and worry-free. And if you need anything else, I’m always happy to help ♡”

♡ ♡ ♡

Still have questions or have a question that wasn’t answered?
I’m always happy to help!

♡ Email Me: Click here to contact me
♡ Contact Form: Visit my Contact Page

  • Yes! Rosie Bake Me a Cake is a licensed Colorado Cottage Food certified home bakery based in Pueblo, Colorado. All treats are made fresh in a home kitchen that handles common allergens including dairy, eggs, wheat, nuts, and soy. Because of shared kitchen equipment and ingredients, products are not guaranteed allergen-free.

  • I recommend placing orders 2–3 weeks in advance for cookies, cupcakes, and small cakes.
    For anything custom, or celebration boxes and larger/custom cakes, please order 4–6 weeks ahead.
    Holiday weeks book up fast — early is always best!

  • Complete my Custom Order Inquiry Form with your event details and inspiration photos. I’ll review your request and send a personalized estimate within 48–72 hours. Once approved, you’ll receive an invoice with your retainer amount and payment due dates to officially reserve your order date.

  • Not yet! Your order date is officially reserved once you approve your estimate and submit your 50% non-refundable retainer payment.

  • Sometimes! Rush orders may be available depending on my schedule for an added fee. Feel free to ask — I’ll do my best to help.

  • Payments are accepted securely through Square invoices using major debit and credit cards. Venmo and Cash App may also be accepted for select orders.

  • Your 50% non-refundable retainer covers planning, design time, ingredient purchasing, custom prep work, and reserving your order date on my limited weekly schedule. Because custom orders require advance preparation and reserved availability, retainers are non-refundable.

  • Final payment is typically due 7 days prior to pickup or delivery unless otherwise discussed in writing. Unpaid orders may be canceled.

  • I love inspiration photos, but I do not directly copy another artist’s work. Instead, I use your inspiration to create a custom design in my signature Rosie Bake Me a Cake style while maintaining originality and quality.

  • Here’s a quick look at my standard flavors:

    • Cookies – My signature soft vanilla shortbread.
    • Cupcakes – Classic vanilla or chocolate and strawberry.
    • Cakes – Popular flavors like vanilla, chocolate, lemon, strawberry, and marble.

    🎉 Seasonal Flavors (Cookies & Cupcakes Only)
    I occasionally offer fun limited-edition cookie and cupcake flavors for holidays and special releases. These pop-ups are announced on Facebook and Instagram — follow along so you don’t miss them!

    🎂 Cake Flavor Requests
    I do take custom flavor requests for cakes! If you’re looking for something special, just include it in your inquiry and I’ll let you know if I can create it.

  • For large or specialty cake orders, tastings may be available by request.

  • Pickup is in Pueblo, Colorado. Your exact pickup address and instructions will be sent in your confirmation email after your order is booked.

  • Please message me as soon as possible if you are running late. Pickup times are scheduled closely, so orders left uncollected for more than 30 minutes without notice may need to be rescheduled.

  • Yes! Delivery is available within Pueblo and Pueblo County for an additional fee. Limited delivery to Colorado Springs may be available depending on availability and scheduling. Deliveries outside these areas require prior approval.

  • Delivery fees are based on distance and travel time. Pueblo deliveries typically start around $5–$10, while Colorado Springs deliveries may range from $25–$40 depending on location and availability.

  • Keep cakes refrigerated until ready to serve. For best flavor and texture, allow the cake to sit at room temperature for 1–2 hours before serving.

  • For best freshness, decorated sugar-shortbread cookies should be stored in an airtight container and enjoyed within 1 week.

  • For best freshness, cupcakes should be enjoyed within 24 hours of pickup or delivery.

  • Yes! Every order includes a Treat Care Card with helpful storage, handling, and serving instructions to keep your treats fresh and beautiful.

  • At this time, I do not offer allergy-friendly accommodations. All products are made in a home kitchen that handles common allergens including dairy, eggs, wheat, nuts, and soy.

  • Not at this time.

  • Not at this time — all orders are local to Pueblo, Colorado.

  • I mainly take custom orders, but I occasionally offer holiday boxes or seasonal specials.
    Follow me on Instagram or Facebook for updates!

  • Absolutely! Simply select “Multiple Items” on the inquiry form to request a combination order for your event.

  • Because each order is custom-made, refunds are not available once work has begun or the order has been completed. The 50% non-refundable retainer is non-refundable and secures your order date.

    If there is an issue with your order, please contact me within 24 hours so I can review the concern and do my best to make it right.

  • Rosie Bake Me A Cake does not slice, serve, or stay onsite after delivery. Once your cake is picked up or delivered, you or your event host are responsible for handling, cutting, and serving. If you need a recommended slicing chart for your cake size, I’m happy to provide one!